This English translation is provided for your reference purposes only, and is not legally binding. Only a Korean version of the terms and conditions of Use of Shopping Services of missBeautyKorea are legally binding.

This policy same as Article 15~19 in Chapter 3 at Terms of use

Chapter 3 Use of Shopping Services of missBeautyKorea

Article 15 (Cancellation)

1. A Member may cancel an order of purchase at any time prior to the shipping of the purchased items, and if cancellation is requested during the delivery, it will be handled pursuant to the procedures for return of purchased goods.
2. If an application for cancellation is received after a Member's completion of payment and while shipping is arranged or pending shipping, the cancellation of the order will be immediately processed, absent special circumstances.
3. In the case of cancellation of an order when the order is ready for shipping, if the purchased items have already been shipped at the time the cancellation application is received, as a general rule, the Buyer shall bear the fees for both delivery and return of the shipped items, and such procedures shall follow the procedures for return of purchased goods rather than the procedure for cancellation of purchased goods.
4. As for any refund following duly processed cancellation, payment by credit card will be cancelled upon the completion of cancellation procedures, and payment in cash will be refunded to the requested account within three (3) business days. The refund of cash is the responsibility of the purchaser.

Article 16 (Return)

1. A Member may demand a return ("Return") of the Seller's items from the time such items are shipped by the Seller until seven (7) days after receipt of the delivery pursuant to applicable laws and regulations.
2. The e-Commerce Act will prevail over the terms and conditions of sales suggested by the Company, as for general terms and conditions on the Return.
3. As a general rule, costs and expenses incurred for the Return ("Return Costs") shall be borne by a person to whom the reason for the Return is attributable -- e.g., in the case of simple change of Buyer's mind, the Buyer shall bear the Return Costs, while in the case of a defect in the purchased items, the Seller shall bear the Return Costs.
4. When applying for the Return, if the Buyer does not set out the return invoice number or accurately notify (orally or in writing) the Seller of the reason(s) for the Return, the Return and refund process may be delayed.
5. As for the refund following the Return, after the returned item is received by the Seller and after the reasons for the Return and who to bear the costs and expenses for the delivery and Return Costs are confirmed, payment in cash will be refunded to the requested account within three (3) business days, and the payment by credit card will be cancelled immediately.
6. In case the Buyer has to bear the Return Costs, if the additional payment of the Return Costs is not made, the refund may be delayed.

Article 17 (Exchange)

1. A Member may demand an exchange of the Seller's items from the time such items are shipped by the Seller until seven (7) days after receipt of the delivery pursuant to applicable laws and regulations.
2. Even if an exchange is requested, an exchange may not be possible if the Seller has no stock for the exchange, and in such case, the request will be processed as a Return.
3. Costs and expenses incurred for the exchange (e.g., costs for delivery to and from the Seller) shall be borne by the Seller in the case of defect in the purchased items, and shall be borne by the Buyer in the case of simple change of mind.

Article 18 (Refund)

1. In the case of a return or exchange due to a defect in the purchased items, the Company will have payment in cash refunded to the relevant. Payment in cash will be refunded to the purchaser's account within three (3) business days, and the payment by credit card will be cancelled immediately.
2. As a general rule, refund of payment by credit card can be made only by way of cancellation of such payment.

Article 19 (Exceptions to Return, Exchange or Refund)

In the any of the following cases, the Buyer shall not demand a Return, exchange or refund:

1. If the item is lost, destroyed or damaged due to a cause attributable to the Buyer
2. If the value of the item has notably decreased due to use or partial consumption by the Buyer
3. If the value of the item has notably decreased due to the passage of time so as to make its resale difficult
4. If the packaging of a duplicable media product (e.g., software, CDs, DVDs, etc.) is damaged or
5. If the item is specially ordered and the Buyer consented in writing (electronic consent included) that, as such, returning the item will likely cause irreparable damage to the Seller.

Addendum

Article 1 (Effective Date)

The missBeautyKorea shall become effective as of March 1, 2017.